Customer Testimonials
Canon did a 10/10 job!!
We had a problem with our 2020 Ridgeline auto-idle. Although there was no Honda recall for the problem, Christian was aware of the issue and was able to find a solution through Honda. No charge! Great work.
Jerry Seiner Honda mechanics and other personnel were very helpful and pleasant to deal with. Also notable was that the lady in the waiting area served us freshly baked cookies and then prepared sandwiches for lunch. I’ve never had that before. I would highly recommend Seiner for Honda owners.
Felix was very thorough and explained everything, this was a warranty and everything was paid for by Hoonda. Even provided an Uber. Good experience.
Excellent prompt service! Loved that you provided an uber ride home for locals!
They were so extremely helpful! My engine splash shield was dragging and they were able to fix it in under two hours! Christian was beyond helpful!
I took my Passport in for regular service. It was smooth from beginning to end with an appt., drop off, a ride home and a video of the inspection of the car. I will definitely return for future service.
This past weekend, I purchased a 2026 Honda Civic Si from Jerry Seiner Honda in San Juan Capistrano, and once again, I had a great experience!
My sales representative, Aoude, did an excellent job helping me get the best deal possible. This is now the third vehicle I’ve purchased from Aoude, and he NEVER disappoints! He consistently goes above and beyond when it comes to customer service and, most importantly, is transparent throughout the entire negotiation process. I’ve worked with him multiple times for a reason—he takes care of his customers and makes the car-buying experience as smooth ... Read More 
Google - Aug 11, 2026
Took my car in for an oil change. They found a few other things so I said sure. They dealer is a great place to take your Honda to have them work on it.
I called about a car and came in same day. Bill Peters was great and had the car ready for us checked it out, I loved the car so I got to signing the papers for the car. Super easy
My experience was fabulous and I didnt feel hasseld. The purchase was quick and everything was explained throughout. I was from out of state looking for a very specific make, model and trim. Aoude and Hooman (anazing guys) worked with me to get all my paperwork complete and approved before I arrived. They allowed me to pay the down payment in order to hold the vehicle so I could fly in on the weekend to test drive and finish the process. When I arrived, I was in and out and driving off in my new (to me) ride in under 2 ... Read More 
Google - Aug 9, 2026
I had the best customer service experience at Jerry Seiner Honda! Vahid was amazing!! I felt informed on everything about my car and supported through the entire purchase process. I highly recommend everyone to this dealership.
(Translated by Google) Yesterday, I arrived at Jerry Seiner Honda in San Juan Capistrano with my mom, hoping for a miracle. And honestly, I left there more confident than ever. I want to say something especially about Bill Peters.
If at any point you feel there might be a language barrier, please don't be afraid and don't let it stop you. Bill was an incredible person to me. He was compassionate, attentive, patient, and above all, truly understanding. From the beginning, I felt he wasn't just trying to sell me a car. His intention was to understand ... Read More 
Google - Aug 8, 2026
I received excellent service for my 2025 Honda Prelude. They took care of the car and me with excellence.
Service went above andbm beyond by using clips to properly attach my front bumper.
Enrique was super friendly and helpful. From start to finish, it was a great experience. Thank you!
First car for my last Son! This was an easy and super low pressure, no hassle car buying experience. We were well taken care of by the entire team at Jerry Seiner. Aoude, the Sr. Internet Sales Consultant was quick to respond to my initial enquiry and followed through with every detail until the final foto was snapped of my Son and I with his new truck! Thanks for everything!
Personnel Very responsive
If you want great customer service and a dealership who actually cares go to Jerry Seiner Honda. It was my first stop looking for a new Honda and I really appreciated the care and patience I received while making my decision. I wasn’t sure which car I wanted and my first stop was actually here. Gary Fung came up to me and asked if I was looking for anything in particular, he showed me a couple different models to see what I gravitated towards and finally I decided to go with a civic. I took down his number since ... Read More 
Google - Aug 5, 2026
Christian D is a great service rep. My complaint is that the parts are never available when there is a recall. Also prices are higher than Norm Reeves honda
Ghonche was fantastic- super helpful and got us a great deal on our CRV Hybrid. Highly recommend!
Had a very smooth process trading in my car and getting a new car from this dealership, will definitely recommend coming here with Jennifer S, Edgar G. And Sal De Alba they’re extremely patient when it comes to asking a lot of questions, negotiating, and making it happen
(Translated by Google) Mike is an excellent salesman, professional, and above all, he speaks both Spanish and English. 10 out of 10! (Original) Mike excelente vendedor, profesional , y sobre todo que habla español e inglés 10 de 10 !!!!
Houman and Vahid were very helpful to me, without their support I wouldn’t be able to get that perfect deal…Houman is the true sale person, he knows what he is doing. Vahid is a very supportive guy and he truly cares about the customers
I’ve been going to the same dealership for almost 30 years and 4 cars. Always a pleasure dealing my service advisor Irwin. Glad the quick car wash is back!
The team at Jerry Seiner was amazing. I brought my daughter in to lease her first new car and the team there was so helpful. Patrick and Hooman were patient, not pushy and were extremely supportive of trying to understand what we were looking for. The team there helped us understand the line up of vehicles and how each could possibly meet my daughter’s needs. In the end my daughter found the right car, the right financing and the right dealership team to make her new car dreams come true. I would highly recommend the team Jerry Seiner Honda.
(Translated by Google) Bill Peters was very friendly from the moment we arrived; the manager also came out to greet us, and the whole process was very smooth. They spoke to us in both English and Spanish, and we left with the vehicle we liked from the start. (Original) Bill Peters fue muy amable desde que llegamos, el manager salió también a recibirnos y todo el proceso fue muy sencillo. Nos hablaron en inglés y español y salimos con el vehículo que nos gustó desde el principio.
Excellent service, prompt & timely communication, Lyft ride home and back. They did a terrific job! Thank you!
Went there to get my van serviced for a oil change. My initial time was 10:30 am but I arrived a little early and they were able to make my van. They finished within a good time. The service was great! The customer service was even better. With just moving to the area I was pleased with the services provided and will continue to bring my van here.
I called at 10:00am set appointment At 12:30 Same day. They prepared 3 trucks to choose from all detailed and ready for inspection. The sales staff were wonderful (and I love finding fault) did everything I asked, spent 2 hours helping me examine the vehicles. They gave me all the options I asked for regarding payment. Doing the paperwork was completely painless. All the trucks were in perfect condition and being 3 years old was Was amazing. I HATE dealerships and after going to 3 different stores Jerry’s was very refreshing. Thank you guys
I had an excellent experience from start to finish. Safwat Aoude was professional, friendly, and always reliable. I would give him 10/10 for taking time to answer all of my questions, explained everything clearly, and made the whole car-buying process smooth and stress-free. I highly recommend this dealership and Aoude to anyone looking for a new or used car. Thank you to the entire team for providing such a great experience!
Excellent experience - Mike and Edgar were so helpful, clearly wanted to help us make a deal that worked for everyone, and did it authentically- not “used car salesman” or sleazy feeling, just great service!
Shopping for my car was easy and stress free. Jennifer was a great at explaining all features and options
Everything was great. Isaiah Gonzalez worked with me and help me out on my payments as I told him my budget , I drove about an hour and 20 minutes to see him ,compared to other dealerships. He was giving me the best price and really good for me to negotiate with him. I will definitely be going back to him when I purchase my second car and a couple of years of course ,the finance department was amazing as well. Dennie mun , Reviewed my stuff, helped me out, and I loved it that he was honest didn’t go around the ... Read More 
Google - Jul 26, 2026
(Translated by Google) Mike Rosales is an excellent salesman and a great human being. (Original) Mike Rosales es un excelente vendedor y un gran ser humano
Great customer focused service.
I had an absolutely wonderful experience buying my vehicle at Jerry Seiner Honda! The entire process from start to finish was smooth and stress-free. A huge thank you to Ghonche, who was incredibly kind, patient, and helpful throughout the whole journey. I highly recommend this dealership and Ghonche to anyone looking for a great buying experience!
Great reliable team. Highly recommend them!
Very Professional and very good customer service!
Great service.
Excellent service and service manager
Hello! I just wanted to say that I had the most pleasurable experience buying a car from this dealership. Gary was so welcoming, attentive and patient while I decided on which car to buy. It was one of the first times I felt so relaxed at a car dealership. The whole experience was great and I highly recommend you consider buying your next car here.
Aoude in sales, Dennie in finance, & Christian in service were able to get the exact new CR-V Hybrid I was requesting and made the sale as courteous and efficient as possible.
Christian is great. Please read my prior email for details regarding service
Great service and Christian is the best!
AUDIO is the best ever. THANK YOU SO MUCH AU. I love my new HRV. Thank you Audio.
Safwat Aoude was professional, honest, and helpful from start to finish. He made the entire car-buying process smooth and stress-free, answered all of my questions, and never made me feel pressured. I truly appreciated the excellent customer service and would highly recommend working with him to anyone looking to buy a vehicle.
Wonderful service’ professional and experienced as well as efficient. Thank you!
Great service, friendly staff. I had to go in for a recall and Enrique was very helpful and made it a breeze. I will definitely come back to this location!
Our experience was truly 10/10 from start to finish. Amir was incredibly patient with us, especially since this was our first brand-new vehicle purchase. He answered every question we had and treated us with a level of respect and professionalism that I have rarely experienced from a salesperson.
He even went above and beyond by bringing us cookies and sandwiches while we waited! From the salesperson and sales manager to the finance department and General Manager, everyone was welcoming, patient, and genuinely helpful throughout the entire process.
We will absolutely be recommending this team to our friends and family who are ... Read More 
Google - Jul 18, 2026
We had such a wonderful experience buying our car with Amir! From start to finish, he was incredibly knowledgeable, patient, and genuinely cared about helping us find the right vehicle. He took the time to answer all of our questions, never made us feel rushed, and made the entire process smooth. We truly appreciated his honesty, professionalism, and dedication to making sure we felt confident in our decision. Thanks to Amir, and the whole Honda team we found the perfect Honda CRV for both me and my boyfriend. Our Finance guy, Mr. Mun was great as well! We couldn't ... Read More 
Google - Jul 18, 2026
I had a great experience leasing my new Honda CR-V Hybrid. The staff was professional, patient, and answered all of my questions throughout the process. They made everything clear and worked with me to find a lease that fit my needs. I never felt pressured, and they took the time to explain the paperwork and options. Thank you to everyone who helped make the experience smooth and enjoyable. I would definitely recommend this dealership to anyone looking for a new Honda.
They offered exceptional customer service and provided me with the information I was after, and I walked away with exactly what I was looking for.
Very good communication, helped a lot appreciate all the staff, Patrick was the best help
Enrique was informative, friendly, and totally upfront sbout costs of repairs, etc. His professionalism was exemplary.
Had a great experience with Jerry Seiner Honda. Irwin was terrific. Thank you!
Hooman, Glenn, Jennifer & the entire crew went above & beyond both finding & getting me into the vehicle I wanted. Very much appreciated!!!!
Felix was professional and had our car fixed in a couple of hours. First time bringing our car to a dealership for repairs and we were worried about it being expensive. The pricing was fair and service exceptional.
I had such an amazing experience purchasing my car, and I can’t recommend Isaiah and Edgar enough!
From the moment I walked in, Isaiah made the entire process feel easy and stress-free. He was incredibly patient, kind, and genuinely cared about making sure I was happy with my purchase. Since it was also my birthday, he went above and beyond to make the experience extra special. When I arrived to pick up my car, it was beautifully detailed, filled with a full tank of gas, and had a gorgeous bow on it that made the moment so memorable. He ... Read More 
Google - Jul 13, 2026
Completed service in a professional manner delivered my car clean
Great team from sales rep to finance.
Everyone was very nice. I recommend it. Vahid was amazing he is very knowledgeable and explains everything to you he goes above and beyond.
Bill was an excellent sales representative, he gave all information we needed it for leasing and owing a car.
Working with Isaiah was an absolute pleasure! His assistance, professionalism, and patience throughout the entire purchase process were truly outstanding. He made everything smooth, stress-free, and enjoyable from start to finish. We genuinely appreciate all the time and effort he put into helping us find the perfect vehicle and making the process so seamless. We are beyond happy with our new Mercedes and couldn’t be more grateful for the exceptional customer service we received. If you’re looking for someone who is knowledgeable, attentive, and truly cares about his customers, we highly recommend asking for Isaiah. Thank you again ... Read More 
Google - Jul 12, 2026
Thank you, dear Ghonche!
We had an amazing experience working with Ghonche! She was professional, knowledgeable, patient, and truly cared about helping us. She guided us through every step of the process, answered all of our questions, and made everything as smooth and stress-free as possible.
Although we didn’t have the chance to meet the manager, Tony, in person, we sincerely want to thank him for facilitating our deal and approving our offer from the very beginning. His trust in his team and commitment to customer satisfaction made a real difference, and we truly appreciate his support.
We highly ... Read More 
Google - Jul 10, 2026
Great service by Brandon.
Great and knowledgeable salesman. Easy process with no added hidden fees.
Everyone was so nice. I met with Brandon to go over the service I needed. He was informative about my car and was able to provide some suggestions for a sensor that I had been concerned about, appreciate the feedback. My rear brakes were done in 90 minutes, under what was estimated. The wait room was comfortable and well set up with coffee, water and snacks - nice touch! I am new to the area and will definitely return for my service needs.
Christian was phenomenal! He went above and beyond. He kept me updated all the way through the entire service process. I felt well taken care of and heard the entire time.
Great service all the way around. Nice cafe with fresh baked cookies, coffee, and various drinks.
Easy appointment setting, check-in friendly and service quick. Service was a breeze delivering exactly what they said they would do in a timely manner. Definitely coming back here over Irvine.
Mike Rosales was very straightforward and I know I can count on him, love my new honda crv
Jennifer was absolutely amazing! She went above and beyond to help me, even picking me up because I didn’t have a car. She truly cared about my situation and worked hard to make everything work within my budget. She was kind, patient, honest, and made the entire car buying process stress free. I’m so thankful for all their help and absolutely love my new car. Thank you so much, especially Jennifer, for making this such an easy and positive experience!
Isiah and Mike were both so kind and helpful. They were able to get me into the vehicle that I wanted at the price I was looking for with no haggling or stress. I love my new Honda Passport , Trail Sport Elite. It’s exactly what I needed and I’m grateful for the professionalism and kindness of everyone at the Jerry Seiner Honda dealership.
⭐⭐⭐⭐⭐ I had an excellent experience at Honda thanks to Aoude. From the moment I walked in, he was friendly, knowledgeable, and professional. He took the time to answer all my questions, made the entire process smooth and stress-free, and never made me feel pressured. Aoude truly went above and beyond to make sure I found the right vehicle and was happy with my purchase. I highly recommend asking for Aoude if you’re looking for outstanding customer service. Thank you for making this such a great experience!
Christian always comes through! Very professional and personable.
Work with Ghonche and Mike on a Honda HR-V and received an excellent service from all of the staff who were involved in the sales specially Ghonche! Excellent team to work with!
Had a wonderful experience with sales consultants Vahid and Jennifer while purchasing a used car for our granddaughter. No high pressure sales pitch and both were very competent in knowledge of their inventory and model features. Other staff members encountered during completion of the sales transaction were courteous and professional. The sales area was spotless and buzzing with activity. I highly recommend this dealership. L. Wehrmann
Great experience.. Macklin was great!!
My experience was awesome. The gentleman that helped me with the paperwork was very efficient gave me a coupon for the service on my Honda and called me several times to let me know what the car needed to be done. I was very pleased how everything turned out the price was great and again like I said the service was very professional. They did a great job there. I will be buying my next car there again.
Brandon answered my phone call in for an appointment My appointment for a recall and service was set. I came in, was greeted by personnel upon parking. They took me in the see Brandon. He got me set up A Lyft ride home He kept me updated on the status of the service. I picked up my vehicle the next day All was perfect! Thanks to Brandon and the Seiner team! Rick